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Managing tourism firms in South Africa for competitiveness: an innovation perspective

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dc.date.accessioned 2018-03-12T15:22:07Z
dc.date.available 2018-03-12T15:22:07Z
dc.date.issued 2017-06-19 en
dc.identifier.uri http://hdl.handle.net/20.500.11910/10948
dc.description.abstract Innovation is regarded as significant for the competitiveness of tourism firms. Yet, innovation in services, and also tourism, remain unde rresearched, especially in the context of the global South. This article draws on a cross-sectoral, firm-level survey of tourism innovation in the Western Cape region of South Africa, which determined that innovation by tourism firms is widespread, albeit predominantly incremental in character. This article interrogates the relationships between innovation and firm survival, as a proxy for competitiveness, and considers firm size as a key determinant of tourism innovation. In addition, the motivators and drivers of tourism innovation are analyzed. The Western Cape investigation reveals that innovation is part of a deliberate strategy for competitiveness by dynamic tourism firms. Further motivations comprise enhancing efficiency and productivity, ensuring survival, and behaving ethically. en
dc.format.medium Print en
dc.subject TOURISM DEVELOPMENT en
dc.subject INNOVATION en
dc.title Managing tourism firms in South Africa for competitiveness: an innovation perspective en
dc.type Journal Article en
dc.description.version Y en
dc.ProjectNumber N/A en
dc.Volume 21 en
dc.BudgetYear 2017/18 en
dc.ResearchGroup Economic Perfomance and Development en
dc.SourceTitle Tourism Review International en
dc.ArchiveNumber 9804 en
dc.PageNumber 49-61 en
dc.outputnumber 8694 en
dc.bibliographictitle Booyens, I. & Rogerson, C.M. (2017) Managing tourism firms in South Africa for competitiveness: an innovation perspective. <i>Tourism Review International</i>. 21:49-61. en
dc.publicationyear 2017 en
dc.contributor.author1 Booyens, I. en
dc.contributor.author2 Rogerson, C.M. en


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